Privacy Policy

Privacy Policy – VYBE SURF

Last updated: 24 July 2026

At VYBE SURF, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or make a purchase from us.

Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Your name.

  • Email address.

  • Shipping and billing address.

  • Phone number.

  • Payment information (processed securely through third-party payment providers).

  • Order history and purchase details.

  • Information about how you use our website, including cookies and analytics data.

How We Use Your Information

We use your information to:

  • Process and fulfil your orders.

  • Provide customer support.

  • Communicate with you about your order.

  • Improve our website, products, and services.

  • Send marketing emails and promotional offers if you have subscribed to receive them.

  • Detect and prevent fraudulent or unauthorised activity.

  • Comply with legal and regulatory obligations.

Payment Information

We do not store your full payment details. Payments are processed securely by trusted third-party payment providers used by our online store.

Cookies and Analytics

Our website may use cookies and similar technologies to:

  • Improve website performance.

  • Remember your preferences.

  • Analyse website traffic and customer behaviour.

  • Help deliver relevant marketing content.

You can disable cookies through your browser settings at any time, although this may affect certain features of our website.

Marketing Communications

If you subscribe to our mailing list or opt in to receive marketing communications, we may send you updates about:

  • New product releases.

  • Exclusive offers.

  • Promotions and events.

  • VYBE SURF announcements.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link provided in our emails.

Sharing Your Information

We may share your information with trusted third-party service providers that help us operate our business, including:

  • Payment processors.

  • Shipping and delivery providers.

  • Website and e-commerce service providers.

  • Email marketing and analytics services.

We do not sell or rent your personal information to third parties.

Data Security

We take reasonable steps to protect your personal information from unauthorised access, misuse, loss, or disclosure. While we use secure systems and trusted service providers, no method of transmitting information online is completely secure.

International Customers

If you are accessing our website from outside Australia, please note that your information may be processed or stored in countries where our service providers operate.

Your Rights

You may request to:

  • Access the personal information we hold about you.

  • Correct inaccurate or outdated information.

  • Request that we delete your personal information where legally permitted.

  • Opt out of receiving marketing communications.

To make a request, please contact us using the details below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page and will take effect immediately upon posting.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us at:

Email: vybesurf@gmail.com

Thank you for supporting VYBE SURF – Built for the Unknown.